Blog: storeBlox CS

Group-based shipping methods

Among a number of small improvements and fixes in our first storeBlox CS release of 2019, we also launched Group-based shipping methods. storeBlox has Group functionality baked deep into the system, and it’s a great feature for variety of situations:

  • Assigning product access to groups: For example, your store can be set up so managers can see everything, while other users see only specific categories or products. This can be helpful if managers have access to free products, literature or other items that other users shouldn’t be able to view. You can even set up groups with their own landing pages and banners, creating Micro Stores.
  • Payment by group: Often, a store may make certain payment methods (like departmental budgets) only available to certain users. Group payment methods let you assign available payment methods to specific groups, and Group Approvers enables you to have an approver review and approve all the orders for a specific group.

There’s a lot more to Groups, so drop us a line if you need help understanding how to set them up and manage them. This month, we added Group-based shipping methods, which is pretty much exactly what it sounds like – you can now control access to any shipping method by group:

storeBlox CS group-based shipping

This extends the capability to control available shipping methods to Groups. For example, if your managers have access to free shipping or local delivery, but other users need to use only FedEx or UPS, you can now assign any shipping method by group!

Other updates

The latest release also brings additions to your Order Export, and a we’ve added the ability to opt out of Loyalty Marketing emails during registration and account editing. This is separate from general opt out of marketing emails.

As always, if you have any questions about setting things up or just need a custom demo or help selling, just give us a shout!

New Video Training Center

Just a quick note: We’ve upgraded our Video Training Center and it’s pretty nifty! All our videos are now hosted through YouTube so you can view them on any device. We’ve also added new searching and filtering features so you can find the topic you want quickly. 

The new video center also includes an index if you prefer to view your videos in a big list. Check it out the next time you need to brush up on your company store skills!

Loyalty Marketing with Reorder Reminders now available

Re-order reminders. Followup emails. Surveys. Stay in touch with your customers and create repeat business with our new Loyalty Marketing feature:

Loyalty marketing email (re-order reminder)

Loyalty marketing emails allow you to schedule a sequence of automated emails after an important event (either registration or placing an order). Some examples of loyalty marketing emails:

1. Asking a customer for feedback or a review after they’ve received an order.
2. Reminding a customer that it’s time to re-order – even six months or a year after the order
3. Following up with a user after initial registration to see if they need help with product selection.

Loyalty marketing is easy to use; just pick the trigger (order or registration); the delay (hours or days); and create your message. You can even show the customer what they ordered the first time!

Loyalty marketing management screen

Loyalty marketing is available in your store today – just look for Loyalty Marketing in your dashboard menu. Need help setting up a campaign? Just drop us a line and we’ll be happy to help!