Blog: supply chain

Company Stores 101: Using Vendors to Route Orders

Does your company store handle orders that get fulfilled by multiple outside vendors? For instance, do your stocked hard goods come from a fulfillment warehouse, while your name drop apparel gets routed to a embroiderer? Good news: Using Vendors in storeBlox CS, you can handle any kind of order routing, from simple to complex.

A Vendor in storeBlox CS is any entity that fulfills a product for your store. There are two types of vendors: “Manufacturer/Supplier” and “Warehouse”. In practice, you’ll want to use the former for drop-ship (custom) orders and the latter for in-stock (fulfillment) orders.

Setting up a product to use a vendor is a two-step process.

Create the vendor

First, you create the vendor in the dashboard, entering the relevant contact information:

storeBlox CS Company Store vendor edit screen

Assign Products

Second, you assign your product a vendor on the product edit page:

storeBlox CS Company Store vendor selection on promotional product page

And that’s it! The rest of it is done automatically for you – when a customer places an order, storeBlox CS automatically sends the relevant document to the vendor for each product in the order. Manufacturer/supplier vendors get a Purchase Order while Warehouse vendors get a Pick Slip.

Purchase Orders and Pick Lists in storeBlox CS Company Stores

Best of all, it doesn’t matter how complex an individual order is; even when a customer orders items across multiple vendors (say, a dozen custom-decorated polos and a couple mugs from the warehouse) storeBlox CS automatically breaks the order down and sends the appropriate documents to each vendor.

One other cool benefit: By using vendors, your shipping rates will be calculated accurately from the vendor facility to the shipping address for each item in the order. This means accurate shipment rates for every item in an order, regardless of how it’s split up. If you’re not using vendors to streamline your fulfillment processes, give it a try now!

storeBlox CS: Supply Chain Management

storeBlox CS now includes complete vendor management for both drop ship purchase orders and pick slips.

storeBlox CS Vendor Management screenshot

This feature works for both custom items that must be ordered in quantity from a supplier and for inventoried items in your warehouse.

Just specify the vendor type and storeBlox CS generates the appropriate email automatically. Inventoried items in warehouses receive pick slips and suppliers/decorators receive a purchase order. Mixed orders are handled seamlessly without any need for intervention.

Mess something up? Both types of notifications can be re-sent from the Order Management console. Click here to schedule a demo of storeBlox CS; or, for more information on the most advanced e-commerce system for promotional products company stores, click here.