Blog: March 2008
A quick show of hands: How many of you have a current (that is, within the last few days), complete backup of your laptop or PC at hand in case something goes terribly wrong? I thought so. Like to live on the edge, eh? Of those of you that are backed up and ready for an emergency, how many store a backup offsite? Really? If your office burns down tomorrow, that set of tapes or external hard drive isn’t going to do you much good, is it?
Don’t worry – you’re not alone. Last year, a survey conducted by backup/anti-virus software maker Symantec found that only 57% of users had any kind of backup of their valuable data. That means almost half of you are out of luck when a crash or disaster occurs. Hopefully, your company’s important financial and customer data is stored on a server or backed up offsite, so that may not be much of a worry. But how many of you have vital customer information – like quotes, contact info and so on – stored on your laptop? What would you do if it suddenly disappeared?
Over the last two weeks, I’ve tried to usher those of you with dysfunctional inboxes into a more peaceful place — a world where emails are filed instantly, responded to promptly, and packed with valuable information. For the readers who adopted a suggestion or two and found your email lives a little more manageable, congratulations — you’re on the road to recovery.
If any of you opted for the zero inbox strategy, that’s even better; soon, you’ll find your mind at ease, and don’t be surprised if other problem areas of your life begin to improve. That pile of oily rags creating a fire hazard in your garage? Now you have the willpower to clean it out. Your car trunk full of loose tools, firewood and old magazines? Toss it all. Your faded, yellowing expense receipts from 1985? Take ’em over to the shredder. You’re done.
OK, this is supposed to be technology column, so I probably shouldn’t be advising you about housecleaning. But sometimes, even in the realm of technology, a “fresh start” is the best way to move forward. We’ve all got clutter in our lives, and very little of what clutters our lives is truly valuable. Sometimes it’s easier to toss it all in the wastebasket than it is to sort through it and figure out what’s worth keeping.
Last time, I tried to convince the intrepid readers of this blog to embark upon a truly daunting crusade: Taking control of email. Far too many of us find ourselves buried under a mountain of unanswered messages, unread alerts and unknown problems. This leads, inevitably, to email paranoia and frustration, where you have that terrible feeling of not even knowing what you don’t know.
This heartbreaking trauma is unnecessary. As I discussed, three simple steps can put you back on the road to email sanity. First of all, schedule your email in such a way that you can effectively process it – not every minute or every five minutes, but rather every thirty minutes or even every hour. When you check your email every few minutes, you might as well not use email, because it’s as immediate as answering the phone. Effective email management means giving yourself the time to process messages.